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Originally Posted by Tardis
If it was a network fault then obviously CS had other calls from my area and proves that others and I found it unacceptable of having to wait 4 days for and enginner, don't you think!
I wonder where the engineer came from...spooky!!!
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NO NO NO NO NO NO NO...
it has nothing to do with the fact that you and others found it unacceptable, if there is an outage that is affecting a group of people these can often be resolved remotely even if an engineer did fix the fault by going somewhere it would be a different type of tech.... so as OB says
