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Originally Posted by Chris T
Eh? Just because one company dishes out crap service doesn't mean it's an acceptable standard for others to follow. If you buy the top TV packages from NTL, or premium services such as the prem plus football games as Tardis has, that represents a significant monthly spend. Finding out that you can't access the services you've paid for, and that you need to wait almost a week to get them back (all the while continuing to pay for them), is downright unacceptable.
He is not moaning about nothing, and in fact is being quite constructive in asking for advice about anything else he should be saying/doing about his situation.
Looks like he has a life to me. A bit puzzled why you can't see that?
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Almost a week, how is 4 days almost a week
To be fair ntl will give them back the money for the days without the service so he won't be paying for the days when they are without the service. As OB says the package someone is on should not matter its not the point at all. However if they had lost phone service i think you would find they would be out quicker