I really can't believe that ntl are getting a load of grief over this.
They are responding to a Health and Safety Issue.
They network that is causing the problem isn't all of Dublin and it isn't all Dublin residential customers. The Network is ancient narrowband technology that was installed years before ntl bought it. I remember when it was bought and it people would back from Dublin laughing at the state of it. Saying it was held together by sticky tape and string.
ntl bought Cablelink just so they could get a telecoms licence for Eire and have a established customer base. They have spent a lot of money building a proper SDH and HFC network to replace the old but haven't completely replaced it yet because of the obvious economic problems.
This only affects 2000 people who I'm sure can get e replacement service fro Eirecom or whoever.
What would you rather ntl do, say nothing and let your house burn down