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Old 14-10-2004, 07:36   #72
Mauldor
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Join Date: Jan 2004
Location: Scunthorpe
Age: 59
Services: 50mbit, Base TV, Base Phone
Posts: 437
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Re: Bad connection in Scunthorpe (again)(long)

I wish to add the Monkeybreath has been a big help to me perosnally in the 5/6/7 times it is now the problem has came up - To save me starting threads, i posted him a PM to check if there was a problem known about - not the reason why there is a problem or how to fix it - but simply "is there a problem that you know of" - this saves loads of threads been made when in fact it might have been a simple Proxy problem and so forth. I have spoken to a few on support phone line who know what they are talking about - as with every company, not everyone who works there knows what they are talking about - I think you can point the finger at the company rather than the people though, as if they had the information at hand (such as problems with equipment and so forth) then they would not have to be tech heads to answer problems - even with all the knowledge in the world, if you as a support person dont know a server or router is dead - then you can only hope to second guess the problem.

Scunthopre on the whole is working, for now - it is still touch and go in my eyes with me having to force yet again a fresh IP to solve my "cannot browse any web site using NTL Proxy" problem. My patience to be honest with NTL is wearing ver thin on the gorund - I personally think another outage like the last lot and no more hoping it will be fixed but rather a phone call to a ADSL to get hooked up while at the same time a call to NTL to cancel my BB - i think enough is enough with these problems - the last time for example a 56k Modem faster and better then this "10x faster Broadband".
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