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Originally Posted by Pops
Yup you can type!! but i still maintain NTL's BB Tech Support Team Are Lemmings until they prove me other wise After 5years of being a customer ive yet to speak to one that has any clue wtf there talking about. so right back at ya  |
Ask around on this site.... i help a lot of people in my
spare time on here, and i am sure there are plenty of people who will say that i am good at my job, and have indeed resolved problems that others couldn't, but hey, everyone is entitled to their own opinion.
I just hope you didn't come here for help because you aren't likely to get it with an attitude like yours. In fact, why did you come to this site? surely an IT manager would realise that frontline call centre workers are not responsible for the management of an hfc network...? So the "lemmings" are telling you that there has been an issue with degraded service, but it is not the "lemmings" who go out and fix the issues- and there is no need for them to be given the technical details of what is going on. The network management team are the people who will sort out the problem, and rest assured that they
are working to resolve the problem as sson as is humanly possible.