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Originally Posted by Pops
NTL have been aware of this outage/ degraded intermittent connection since September 15th 2004, lets face facts NTL Tech Support have the technical ability of Lemmings, level 2s are not much better your best course of action is to send a SIGNED FAX tocomplain in office Ours to 0115 8421613 explaining if they dont rectify this ongoing problem you are going to contact OFCOM to take the matter Further by signing the FAX it becomes a legal letter make sure you place your address and contact details all of them on the fax if within 2 weeks you dont get a satisfactory response you can then contact OFCOM and let them deal with it on your behalf.
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meet a lemming that can type
