[xtopher]

Thanks for response guys. A lot of water has passed under the bridge since Sept 30 - I remember BOTH terms being used Suspension and Disconnection and thinking at the time the difference. Suffice it to say that on Fri last 'an NTL person' UNSUSPENDED IT HE USED THAT WORD. However prior to that on the previous day I was 're-activated' BUT with a NEW account the top level being my dial up username same as the original but with a numeric 1 added and retaining my original password. So when I logged on lo and behold there were none of my email boxes below this, unsurprisingly. On Sat they did manage to create my personal mailbox beneath the new one but bizarrely they could not create my wifes email address. I called NTL today and they have escalated the problem - no one knows FOR SURE whether my email Folders and Inbox mail up to Sept 30 has been saved. If I was running a business I'd be more livid than I am now. I have not had any surface mail about the (THEIR) problems with collecting my monthly fee since Mae 2004. Even when they had an increase they did not collect June/July but then collected Aug/Sept and not the backlog. They must be losing money hand over fist, no wonder they are in trouble. I am gonna write to somebody anyone whom??????!!!!!!!! xtopher