Still have my localised problem down in Poole. Complained and complained at all levels last week. Engineer came out Friday, admitted they had seen loads of problems in our area recently, and that NTL's upstream was poor (don't know whether he was refering to our area, or the whole country). He said I'm certainly not the only one with this complaint.
Said he would go and tweak something in the cabinet and then ring me *next week* to see how things were going. In fact, unless I misunderstood him, he was more or less saying he would wait 7 days before doing anything else
I'm not quite sure why this is... had he come back to see me after tweaking the cabinet, I could have told him within 30 seconds that it still wasn't working.
NTL need to remember that you can have self-install ADSL ordered and working within 7 days...
Steve.