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amd_kickass · 09-10-2004, 16:20

i have had a set top box installed about 3-4 weeks ago now and since its install i have only ever been able to get 4 channels (101-104) at least once a week i have rang ntl and have got nowhere after waiting for an hour each time to speak to a customer rep they say take the details of the STB and smartcard

can anyone give me an answer to what is going on, is it a one off or is this a known fault

STB model no is DI4001NC

i also have a terayon TJ210 Modem as well (have never had any problems with it since day one)

09-10-2004, 16:20	#1
amd_kickass Inactive Join Date: Oct 2004 Posts: 14	NTL STB problems i have had a set top box installed about 3-4 weeks ago now and since its install i have only ever been able to get 4 channels (101-104) at least once a week i have rang ntl and have got nowhere after waiting for an hour each time to speak to a customer rep they say take the details of the STB and smartcard can anyone give me an answer to what is going on, is it a one off or is this a known fault STB model no is DI4001NC i also have a terayon TJ210 Modem as well (have never had any problems with it since day one)