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Originally Posted by spanner
My 1MB service [Terayon SACM] in Hertfordshire still hasn't been upgraded. The postcode checker said it was due in September. Presumably mine should have been updated then?
How come so many people seem to be having this same problem? Is this a way to reduce bandwidth by only upgrading those people who complain they haven't got the upgrade?  |
Might be worth re-booting the modem. Some people have had to do that to get the upgrade to occur.
Failing that, phone up ntl tech support (0845 650 0121), & they should be able to sort you out (unless, of course, the checker is wrong, & your part of Herts hasn't been done yet).