Cable Forum - View Single Post - Bad connection in Scunthorpe (again)(long)

Mauldor · 08-10-2004, 20:33

Deadline Sunday Night/Monday morning - then if it aint fixed, Freedom2surf will get me call. Ive had enough of this, im pretty sure this is about the 5th or 6th time now its happened. I asked what the problem was the last few times it happened and got told its a UBR fault - if that was the case then surely a New or working UBR would have sorted it once and for all, surley each time a different UBR gets put in and then as if by magic its fixed but then later it goes down again?

I noticed there is a few areas which are effected, not just Scunthorpe - maybe the "Ubr is faulty" is just a excuse and the network on the whole is a bag of spanners? At least now it apears on the Status list - question is, do we get re-embursed for lack of connection for XX Days? Probably not as its a home service and if it breaks then its not there fault....

It would be nice if someone, somewhere could explain what is the problem (real reason) and what is been done - been kept in the dark and hoping it "might" be fixed soon is not good really - each day that passes means ADSL is looming closer for me personally...

08-10-2004, 20:33	#54
Mauldor Inactive Join Date: Jan 2004 Location: Scunthorpe Age: 59 Services: 50mbit, Base TV, Base Phone Posts: 437	Re: Bad connection in Scunthorpe (again)(long) Deadline Sunday Night/Monday morning - then if it aint fixed, Freedom2surf will get me call. Ive had enough of this, im pretty sure this is about the 5th or 6th time now its happened. I asked what the problem was the last few times it happened and got told its a UBR fault - if that was the case then surely a New or working UBR would have sorted it once and for all, surley each time a different UBR gets put in and then as if by magic its fixed but then later it goes down again? I noticed there is a few areas which are effected, not just Scunthorpe - maybe the "Ubr is faulty" is just a excuse and the network on the whole is a bag of spanners? At least now it apears on the Status list - question is, do we get re-embursed for lack of connection for XX Days? Probably not as its a home service and if it breaks then its not there fault.... It would be nice if someone, somewhere could explain what is the problem (real reason) and what is been done - been kept in the dark and hoping it "might" be fixed soon is not good really - each day that passes means ADSL is looming closer for me personally...