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Originally Posted by doogandmissus
Was also told today that Scunthorpe is a problem area but that there is little that can be done for us  (quote from Nick at CS). |
You what?!? Well if that *is* true then it explains why it is all being kept hush hush, cos if they genuinely can't solve this problem then its guaranteed customers will be leaving in their droves. Please can someone tell me this customer services chap was just simply trying to fob the guy off, rather than having actual true knowledge.