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**Paul** · 07-10-2004, 17:28

It depends on the problem, if there was no Cable Forum then I would look to use another web site that deals with ntl problems (such as Chetnet or ntlhell.co.uk). I would also e-mail the cm help address - they usually respond (after a week or so ....).

If none of these could help then I would Ring ntl again - and after that I would start e-mailing people higher and higher in the company.

07-10-2004, 17:28	#13
Paul Dr Pepper Addict Cable Forum Admin Join Date: Oct 2003 Location: Nottingham Age: 63 Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP Posts: 30,589	Re: Where do you look for help? It depends on the problem, if there was no Cable Forum then I would look to use another web site that deals with ntl problems (such as Chetnet or ntlhell.co.uk). I would also e-mail the cm help address - they usually respond (after a week or so ....). If none of these could help then I would Ring ntl again - and after that I would start e-mailing people higher and higher in the company. __________________ Baby, I was born this way.