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Golden Boy · 06-10-2004, 22:40

Just spoke to technical help. Very nice and helpful. Said my service had shown the upgrade but when they checked my modem it was still showing the 1meg. They reconnected me at their end and I got my upgrade. So if you have a SACM and no upgrade it might be worth ringing them to make sure they haven't made a mistake.

But good service to resolve this and I am very pleased.

06-10-2004, 22:40	#1464
Golden Boy Inactive Join Date: Feb 2004 Posts: 35	Re: [Merged] BB Speed Upgrades Just spoke to technical help. Very nice and helpful. Said my service had shown the upgrade but when they checked my modem it was still showing the 1meg. They reconnected me at their end and I got my upgrade. So if you have a SACM and no upgrade it might be worth ringing them to make sure they haven't made a mistake. But good service to resolve this and I am very pleased.