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Originally Posted by jimbo
I'm afraid if the RDY light is off or flashing, and it hasn't been resolved by rebooting the modem, you're likely to need an engineer - you'll have to ring Technical Support on 0845 650 0121 (8am-Midnight, seven days a week).
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ummmmmmmmmmm, i would suggest ringing c.s. and trawling thru the menus , as far as i can see t.s. is now free to call thru the c.s. menus