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Originally Posted by bellskids
ive just had another thought. Can I simply run the broadband installer whilst my terayon is connected? Ive got a letter with the PIN and Serial Number for the new installation. Are they locked to a specific modem? Or is it simply a case of them sending out any old modem(and therefore mac id)?
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have you tried the normal autoreg page on the old modem?, as you never regestered the new one, the peice of paper you got that had all you pin number and stuff on, should still let you regester the old one again.
goto the normal autoreg page (the non-moving house one) on the terayon
https://autoreg.autoregister.net/cgi/cablereg .
Its a very long shot, but it might just work.
-Chris