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Originally Posted by roseandjim
The problem was Chris that renting a modem wasn't an option - you had to buy a modem if you wanted broadband and my modem is still working perfectly.
The only reason I'm having a new modem is that I'm already paying for it and wasn't told, but after my conversation with TS neither was most of ntl staff
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Wow, I didn't realise that back at the beginning they didn't even offer a rental option! What a bummer.
Still, it's sorted now and if you're otherwise happy with the service, personally I'd stay with it- better the devil you know.