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**Chris** · 05-10-2004, 11:49

Not for the first time, I'm glad I chose to rent my modem ... back then I thought it would make sense for me in the long run, but admittedly for different reasons than these!

My reasoning was: SACMs were really quite expensive, and by the time I'd payed the equivalent price in increased monthly subscription, the modem would have been quite old and therefore liable to break down. If I owned it, this would be my problem. If I rented it, it would be NTL's problem. As it happened, poor little Terry the Terajet went to Silicon Heaven before he even reached his second birthday and was replaced without any argument by an NTL tech who visited us.

So, for that reason I was glad rented ... but now, with the owned-modem discount no longer applying, I'm doubly glad. This isn't the first time I've heard a story like yours.

05-10-2004, 11:49	#3
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,592	Re: How ntl reward long standing customer Not for the first time, I'm glad I chose to rent my modem ... back then I thought it would make sense for me in the long run, but admittedly for different reasons than these! My reasoning was: SACMs were really quite expensive, and by the time I'd payed the equivalent price in increased monthly subscription, the modem would have been quite old and therefore liable to break down. If I owned it, this would be my problem. If I rented it, it would be NTL's problem. As it happened, poor little Terry the Terajet went to Silicon Heaven before he even reached his second birthday and was replaced without any argument by an NTL tech who visited us. So, for that reason I was glad rented ... but now, with the owned-modem discount no longer applying, I'm doubly glad. This isn't the first time I've heard a story like yours.