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Originally Posted by Scarlett
Have a look at the original post...
He sold them something that was unsiutable for them (12 month contract for a student rather then 9 month)
Gave them a phone line that, although it was required for the offer, was not expected. From the post looks like this was NEVER made clear.
He told them that the afore mentioned phone line WOULD NOT BE FITTED despite the fact that it was required for the offer.
Also this was put under david_w2k's name which from the post it appears was also not made clear by the salesman.
This is precisly the sort of sales tatic which companies get fined for.
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Thanks for your reply.
All student contracts are over 9 months.
All contracts are printed with a default 12 months.
Also I dont know what the complaint is as the phone line is included in the price, which means it is free. IF the salesman ticked the box is that really a bad thing?
its a bit like ordering health insurance and ticking the box which says 'would you like to recieve your free gift'? My guess is that it gets ticked anyway, because the salesman is honest as the day is long and just wants the customer to get the best deal.