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Old 30-07-2003, 18:50   #32
Undisputedtruth
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Join Date: Jun 2003
Location: South London
Posts: 549
Undisputedtruth can only hope to improve
A lot of NTL staff need proper training in customer care. They are quite good at blaming someone else rather than resolving the problem. A look on this thread shows this clearly.
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