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Originally Posted by Chris T
 We're supposed to PAY to give them their boxes back?! I can't believe that happens on a regular basis - for a start, when I cancelled all my services last month (cancellation effective from next week), I questioned the CSR very carefully about what further responsibilities I had. She said nothing about this. I will be leaving the boxes by my front door and they can come and get them if they want them. Posting an adequately-packaged STB and SACM back to NTL would cost a fortune! |
It wouldn't be that bad, surely - how heavy is a box? at a guess of 5Kg from where I live in Leeds to the Manchester centre it only costs about a tenner...
If you're told you don't have any further obligation, however, that's a bit much
