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Originally Posted by paulyoung666
yup , like i say , i will wait until the paperwork comes and then i will see  |
We've had a couple of problems with our combi boiler, recently, so as I'm off this week I phoned at about 7pm last night & arranged a visit for 'between 12 & 6' this afternoon.
Anyway phone goes at 11am, its the gas engineer, would I mind if he came now - no problem, here in 5 minutes - kettle on
He listened to my description of the problems (slow to light when calling for hot water & running over pressure for the heating).
After twiddling about and checking the operation of one of the diaphragm valves he diagnosed that as the cause of the hot water problem & said the expansion tank would need re-charging to cure the high pressure.
So he got his laptop out, which has details of all work done on the boiler since installation, plus full service manuals for my model, brought up the schematics of the required parts, entered the part numbers into the relevant form, which raised a job number, which wirelessly downloaded the order for the parts to their central warehouse. He then (again wirelessly), printed the confirmation sheet & will be back to do the job on Thursday morning.
I was impressed with that.
