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Originally Posted by Flubflow
It's the same with the Call Divert feature too.
IMO Call Divert should be free. NTL make pots more money on calls when people have call divert because you pay for the diverted call and so you'd have more calls on your bill than you would normally do (and many people divert the home phone to their mobile when you go out which is very pricey).
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Yes, ntl do make money from it... they're not a registered charity, so why shouldn't they?