Thread: Er20?
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Old 03-10-2004, 19:18   #16
bmckeand
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Join Date: Oct 2004
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Re: Er20?

Andy,

Did you ever get this sorted out?

Does anyone know exactly what this error is?
I've now got it on my STB (Pace 4001 I think) and can't get rid of it, and as it's a Sunday, I can't get anyone in Customer Support (presuming that I was able to get through to someone anyway).
I was getting skittish feedback on the channel listing / program updates so thought a power off/on might do the trick - as this has resolved it before, but now I am getting the Er20 message.
I've disconnected all cables, removed the card, powered the STB off for a couple of hours, but it's still showing the same error.
I vaguely remember something similar to 2 previous occasion, 1 when the gain for my street/building was too high and again when it was too low. Although, I can't remember if this was the same error message.

Any ideas, suggestions greatly appreciated.

Cheers
Brian
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