Thread: Downgraded BB
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Old 03-10-2004, 18:12   #4
Charlie_Bubble
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Join Date: Jun 2003
Location: Woking
Age: 56
Posts: 2,266
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Re: Downgraded BB
Quote:
Originally Posted by Kits
Why didn't you make a point of sorting it sooner?

I downgraded when the 1MB price went up! I noticed the speed hadn't dropped and called into the chatroom where Ignition rebooted the modem and it returned on 1mb. I then contacted Debsy who sorted it for me all within the first few weeks after I reduced the speed.

??? From what I read he has tried to sort it. I don't understand the point of you getting at him. The most any customer can do is to phone the company and request something. They shouldn't have to know someone personally at the company to get their request carried out. Why get at him when it's NTLs problem?
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