[Hunkytim]

I understand your comments - but last time I got these issues I tried it with another modem (my mothers) - and another PC - and any combination of the above. I also totally upgraded my PC in the past few months (Including a full windows installation) so am confident it is not my PC or my network causing the problem - it HAS to be either - as you say - the local server or a problem with my connection to the server. If thats the case - and I don't deny the possibility - it still doesn't explain why an engineer failed to turn up when NTL said he / she would - nor does it explain why I didn't even get a phone call to apologise or explain that the engineer was unable to attend (Makes all the difference to me). It also doesn't explain why it miraculously cleared up. It certainly doesn't explain why I seem to get the problems on a weekend then clearing by Monday morning, but it does go a long way to explaining my frustrations and anger.

I have the pleasure of knowing a few NTL engineers in this area, and know they are mainly well qualified, knowledgable and hard working people, so again - my comments are directed at NTL in general ( Mainly customer service - who again seem to be constantly rushed off their feet, bles them) and in no way would I wish to reflect upon the skills and integrity of the engineers.