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Originally Posted by SamanthaFu
I am having a nightmare with them.. I cannot get through to CS as it cuts me off after telling me how long I might have to wait.. I emailed them, took a week to get a reply, which refered me to then call them, which I can't..
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Exactly the same happened with me recently. I'm now off to BT instead (though due to a lot more than just this, but this was pretty much the final straw).