Cable Forum - View Single Post - STB being swapped for SACM but who contacts me?

scoobydoo[uk] · 03-10-2004, 13:04

After having problems with my broadband connection through my STB, ive been told that im getting a SACM as a replacement, the enigneer came on Thursday and sorted this out for me, but he said it would take between 5 - 10 days to get the SACM.

In the meantime who do I contact to make sure this is going through ok, I havent heard anything from NTL as yet to make a appointment etc to fit the SACM.

03-10-2004, 13:04	#1
scoobydoo[uk] Inactive Join Date: Dec 2003 Location: Stoke on Trent Services: Virgin Tivo Premeire collection 152mb broadband Posts: 224	STB being swapped for SACM but who contacts me? After having problems with my broadband connection through my STB, ive been told that im getting a SACM as a replacement, the enigneer came on Thursday and sorted this out for me, but he said it would take between 5 - 10 days to get the SACM. In the meantime who do I contact to make sure this is going through ok, I havent heard anything from NTL as yet to make a appointment etc to fit the SACM.