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Originally Posted by Ignition
That is a poorly cable modem - give tech support a call Monday on 0845 6500 121 and they should get a technician out to you.
Basically there is a problem with your cable modem and the power levels signal quality from ntl to yourself, or with the cable modem itself, illustrated well by the errors above.
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good advice that is that , the strange thing is , when i had a problem yesterday , i rang what used to be my local number and i was told to ring 0800 whatever and i was put thru to t.s. without it costing me anything , does this now mean t.s. is free ?????????