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Old 01-10-2004, 23:12   #17
scrotnig
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Join Date: Jun 2003
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Re: NTL Cancelation Scam

Quote:
Originally Posted by Chris T
Sadly, Mark, that's the risk management of any company takes when it decides to make its soon-to-be-redundant staff work their notice. IMO it's just too high a risk, making customer-facing staff get on with the job and expecting them to do it with a smile on their face (but good on you if you're managing it ). I'm a little puzzled as to why they've planned to do it this way - if they can't afford to lose you all for 90 days, how are they going to manage without you after that? Or is that a very silly question?
Basically our work (and most of the other ICMS account work) goes to Teesside, who all have to be recruited and trained as nobody up there is using ICMS at the moment. They will do that over the ensuing few weeks, once it's done, we go. Should be late November. After that it's not our problem, but it'll be a HUGE learning curve for Teesside, in Manchester we have SO many contacts for getting NW problems fixed, they will initially have none whatsoever.
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