Just sent the following
Again - after 3 months of intermittent service I am back tyo square one. Not only am I getting a 5 min on 2 min off connection - when you do deign to give me internet servide the average throughput is 438K on a 1.5 m connection. NOt only that i am getting the most blatent run around from technical support - the last time an engineer was called out - he never even bothered to turn up. Did I get an apology - No - I wasted an entire Saturday waiting for him.
After being on hold for 53 mins I got a guy who told me - after REPEATEDLY telling him it was your end causing the problem that he would have to check my saystem out - how trhe HELL can you do that - then have the temerity to send me 3 e-mails blamming virii - firewalls and spyware when my PC was SWITCHED OFF at the time???????
See this? ----* ??????? Its the end of my tether with your so called internet and your "Customer support" The greatest example of an oxymoron I ever saw in my life
I ran out of characters before I finished