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Old 01-10-2004, 22:10   #10
Hunkytim
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Join Date: Oct 2004
Posts: 9
Hunkytim is an unknown quantity at this point
Re: Bad connection in Scunthorpe (again)(long)

Just sent the following

Again - after 3 months of intermittent service I am back tyo square one. Not only am I getting a 5 min on 2 min off connection - when you do deign to give me internet servide the average throughput is 438K on a 1.5 m connection. NOt only that i am getting the most blatent run around from technical support - the last time an engineer was called out - he never even bothered to turn up. Did I get an apology - No - I wasted an entire Saturday waiting for him.

After being on hold for 53 mins I got a guy who told me - after REPEATEDLY telling him it was your end causing the problem that he would have to check my saystem out - how trhe HELL can you do that - then have the temerity to send me 3 e-mails blamming virii - firewalls and spyware when my PC was SWITCHED OFF at the time???????

See this? ----* ??????? Its the end of my tether with your so called internet and your "Customer support" The greatest example of an oxymoron I ever saw in my life

I ran out of characters before I finished
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