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angry@ntl-taff · 01-10-2004, 19:15

OK look if i have upset anyone then i am sorry..

And yes my posts have been a tad aggressive sry for tht aswell.

I only wanted NTL to supply me with a more uptodate MODEM .

And as it turned out tht the 'modem is leased' by me i thought aswell as the fact tht they never supplied 1 to a 'new customer' would add a little weight to the ask.

I didnt expect to get into a big arguement about it TBH. And as far as the comment 'sad'' ntl staff' this was only directed to the person i spoke too at 15.10 today and the line manager she asked for advice. Which turned out to be the wrong advice.

As i have used this site previously to solve connection problems with great success i might add..i thought i would post the question.

As far as NTL were concerned when we were re-connected we never had a modem . I told them we did. Because i am uusually a nice guy and All i wanted was my internet back. (My hardware was left the same as it was the day it was disconnected from your end.) So all u had to do was flick a switch so to speak at your end and it was back up and running.

The modem didnt have to be new i merely asked for wot a NEW CUSTOMER would get..

01-10-2004, 19:15	#20
angry@ntl-taff Inactive Join Date: Oct 2004 Posts: 10	Re: NTL New customer!!! OK look if i have upset anyone then i am sorry.. And yes my posts have been a tad aggressive sry for tht aswell. I only wanted NTL to supply me with a more uptodate MODEM . And as it turned out tht the 'modem is leased' by me i thought aswell as the fact tht they never supplied 1 to a 'new customer' would add a little weight to the ask. I didnt expect to get into a big arguement about it TBH. And as far as the comment 'sad'' ntl staff' this was only directed to the person i spoke too at 15.10 today and the line manager she asked for advice. Which turned out to be the wrong advice. As i have used this site previously to solve connection problems with great success i might add..i thought i would post the question. As far as NTL were concerned when we were re-connected we never had a modem . I told them we did. Because i am uusually a nice guy and All i wanted was my internet back. (My hardware was left the same as it was the day it was disconnected from your end.) So all u had to do was flick a switch so to speak at your end and it was back up and running. The modem didnt have to be new i merely asked for wot a NEW CUSTOMER would get..