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Re: NTL New customer!!!
There are customer service staff and other non technical staff on here.
You are really NOT doing yourself any favours.
As I have said earlier, new customers do NOT necessarily get a brand new modem, if one is in situ it will be used if possible. You have no entitlement to a new modem without paying for it, and frankly if I'm honest your posts have just about done away with any last vestiges of hope on that one since we're clearly all too 'sad' to help.
I'd respectfully suggest you calm down a little and think about both what you are requesting and what you are saying. It may be unintentional but you're sending out a rather aggressive message.
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