Thread: NTL Cancelation Scam
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Old 01-10-2004, 18:21   #13
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: NTL Cancelation Scam
Quote:
Originally Posted by angry@ntl-taff
hi i see ure havin trouble with ntl lol

me 2..

Only its a little different...

they wont cough up a new modem even though i am a new customer...

And i was told today BY CS tht they dont come to pick up old hardware at all.

Just a question did they come to pick up yurs..
They don't bother to come and pick up old CMs as they cost them £10 each now and it costs more than that to send someone to get it and probably a good proportion of that to post it to them. They do come pick up Set Top Boxes as they are worth more.

When you were setup as a 'new' customer, having the CM at your house meant you did not have to wait around for an engineer to come visit, etc. Surely saving taking a day off work is a good thing?
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