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Originally Posted by almac
Are you having a laugh ? You expect ntl to come along and upgrade your perfectly fine modem for free because you beleive it will be better  You have one that works fine so stop having a go at ntl for for taking the p out you when its obvious your doing the same to them expecting things for nothing.
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Originally Posted by almac
By the way my cars 2 years old now should i contact seat and tell them they should upgrade it for free ? 
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But a bad analagy, unless your car is on a lease rental from SEAT they don't still own it, they are not responsible for it's maintainance or coming out and fixing it when it goes wrong.
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Originally Posted by almac
What makes you so special compared to all the other ntl customers who some have even older working modems than you ?
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Especially those on their own purchased modems who have just had the rental discount taken away, yet are still using the network on their modem!