Are you having a laugh ? You expect ntl to come along and upgrade your perfectly fine modem for free because you beleive it will be better
You have one that works fine so stop having a go at ntl for for taking the p out you when its obvious your doing the same to them expecting things for nothing. By the way my cars 2 years old now should i contact seat and tell them they should upgrade it for free ?
What makes you so special compared to all the other ntl customers who some have even older working modems than you ?