Seems to me the person who is telling you a new cable modem will be £150 is talking tosh...
i premuse you are having a problem with broadband so you spoke to technical support....?
If so, and it is a modem issue, they would have raised an engineer request. The only time when customers pay for this is when they have damaged the cable modem (and the charge is sometimes waived). Even if this is the case, the charge is £50 not £150.
People who have had services for a long time would have bought their own modems, for example a 3com CMX or Tailfin. This will still not result in a charge for an engineer, as they will be given an ntl rental modem free of charge if this is required anyway.
Oh and lastly... the cable modems cost less than a tenner
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If theyd just bleedin change it then there wouldnt be a problem.. And if it is only rented then i should have there latest product anyway. Cmon NTL its not gonna be long and the damned thing will be placed in a MUSEUM.
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old does not mean bad, i use a 3com CMX and it is great
