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Old 01-10-2004, 12:13   #109
DeadKenny
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Join Date: Jul 2003
Location: Woking
Age: 53
Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo.
Posts: 273
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Re: Can't send attachments - V poor upload problem

Send them a recorded delivery letter saying the service is unacceptible and they are in breach of contract thus you are cancelling (or if you're out of minimum contract period don't mention the breach of contract bit).

See what they do then.

Though all I got was an appologetic response from their nice sounding woman in the complaints dept, but they couldn't do anything about my problems or offer compensation for all the wasted time I'd had. They admitted everything was their fault, but offered no solution.

Why on earth I stuck with them for an extra year I don't know though.
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