[Florence]

You have had a raw deal Mark and talking from a customerââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s point of view. We have been lucky to have you here working hard to help sort out our problems. NTL don't realise what an asset you are to the company. I hope you find what you are looking for but please stay around the forums. We are grateful and care about you and would like to know you are alright.

If you do decide to stay within the company I am sure something better will crop up. They can't keep making people redundant and have an efficient service. Sooner or later something has to go and when the muck hits the fan I would hope you are here to enjoy it with us.