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Old 30-09-2004, 20:54   #13
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Do STB users get upgraded on 1st Oct ?

Quote:
Originally Posted by philking68
No. Judging by all the horror stories I've read on this forum, I didn't think it was worth bothering! Anyhow, it's not quite as bad as I made out: I was just really frustrated that night (it took me about half an hour to post that message) - it works okay most of the time. But having to reboot the STB every day does get annoying. As is when the connection keeps grinding to a halt - perhaps they're doing maintenance in my area (Bournemouth/Poole)?
Regardless of the horror stories on this forum, if you are having problems with your connection, you should report it to NTL. As I have said before, if you don't report a problem, NTL may not know about it. If they don't know about it, they can't fix it.

You should report it.
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