Cable Forum - View Single Post - Can anyone help with phone re-connection?

lincsat · 30-09-2004, 17:40

Basically my phone got cut off in error on Tuesday afternoon. I spent several hours on hold to faults and finally got through at 8:02pm to be told "nothing we can do about it, CS is closed call them tomorrow".

I called CS Wednesday around 1pm, I got a "sorry our mistake" and "You will be re-connected within a maximum of 24 hours", so 27 hours later and still no phone - I call again, this time I get "sorry, no action has been taken" and "the person who re-connects phones has gone home for the day" and the best bit "your phone should be re-connected within 48 hours".

Is there anyone who works in this area (Lincoln) can help me and press the button to re-connect my line?

30-09-2004, 17:40	#1
lincsat Inactive Join Date: Jun 2003 Location: Lincoln Posts: 74	Can anyone help with phone re-connection? Basically my phone got cut off in error on Tuesday afternoon. I spent several hours on hold to faults and finally got through at 8:02pm to be told "nothing we can do about it, CS is closed call them tomorrow". I called CS Wednesday around 1pm, I got a "sorry our mistake" and "You will be re-connected within a maximum of 24 hours", so 27 hours later and still no phone - I call again, this time I get "sorry, no action has been taken" and "the person who re-connects phones has gone home for the day" and the best bit "your phone should be re-connected within 48 hours". Is there anyone who works in this area (Lincoln) can help me and press the button to re-connect my line?