Quote:
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Originally Posted by scoobydoo[uk]
Ive currently got my Television and 1mb connection going through my STB, ive had the pace swapped out for the new samsung.
But.
If im downloading or using the internet heavily, the STB box is very very unresponsive, and ive been getting higher pings, and packet loss.
The question is (3 really) ...
1) Should i ask for a seperate modem for my broadband connection?,
2) Who do I contact to get to install a modem?
3) How long will it take for a engineer to come out and install one?
Thanks.
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1) Yes
2) Customer services, or me, since I'm guessing you must be in an ex-Cable and Wireless area.
3) Usually within a week to ten days depending on your area, possibly sooner.