Cable Forum - View Single Post - Still not activated :-(

mcfc2134 · 30-09-2004, 09:33

Had NTL Broadband and Digital TV installed into our new flat yesterday afternoon. Engineer said wait 20 mins and you channels will come on......

So this morning I rang customer services to simply ask where they were (at this point the internet wasnt up and running). Obviously I now know the problem, but why dont they say something when the engineer visits?!

Also, anyone have any idea when I can expect to see what I've ordered?!

Plus, the MAC Address of my SACM begins with 00028A5, but it registered fine!

30-09-2004, 09:33	#42
mcfc2134 Inactive Join Date: Jan 2004 Location: Derby (DE24) Posts: 135	Re: Still not activated :-( Had NTL Broadband and Digital TV installed into our new flat yesterday afternoon. Engineer said wait 20 mins and you channels will come on...... So this morning I rang customer services to simply ask where they were (at this point the internet wasnt up and running). Obviously I now know the problem, but why dont they say something when the engineer visits?! Also, anyone have any idea when I can expect to see what I've ordered?! Plus, the MAC Address of my SACM begins with 00028A5, but it registered fine!