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Old 27-09-2004, 19:53   #25
altis
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Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
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Re: Sitecom Router Problems

To quote the Sitecom website:
Quote:
Q: NTL support are telling me they have blocked internet access from my router. Why is this and what is being done to resolve it?
A: This problem was reported 24-09-2004. Certain Sitecom routers currently request an IP address renewal more frequently than the NTL servers are able to issue. It is not a hardware fault with the router, but an issue that until now has gone un-noticed, it is creating bandwidth issues for NTL's network. Now that the problem has been reported Sitecom are endevouring to produce a firmware upgrade, which will alter this particular feature of the routers. This upgrade will be available for download from our website as soon as it becomes available. In the mean time your internet connection should work most of the time, NTL are manually controlling the connection state to give their customers with Sitecom routers as much "up-time" as possible
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