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Old 27-09-2004, 16:14   #17
Stu038
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Join Date: Jun 2003
Location: Leicester
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Re: Sitecom Router Problems

While I can fully appreciate the need to sometimes do these things to protect the network, I have to say that an official announcement or pre-warning would have been nice if only to reduce the amount of calls into already stretched call centres.

When mine appeared to die the other day I didn't even consider contacting tech support after a little basic fault finding. As far as I could tell my router had failed so it was down to me to replace it.

Fortunately for my wallet I didn't have the opportunity over the weekend to go out and buy a new one. I wouldn't have been impressed to be reading this thread if I had done so, especially as I would have probably bought another Sitecom one and then taken it back and ranted at the shop when it too failed.
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