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Originally Posted by GDW1975
Shame really, cause their pricing is verrrry competitive, and their service is not capped. I am trying to calculate whether to stick with NTL or switch to an ADSL/BT/Sky combo and thought about using Bulldog as ISP .....that was until I heard about their current teething problems
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Ugh. Be nice if they were teething problems.
Sadly through technical incompetence (mismanaging a migration from Redback to a Juniper ERX solution - note they only have the one piece of kit for all these connections
) not wanting to spend the cash (core network oversubscribed for the second time in a year) and mismanagement of bandwidth / incompetence (migrating a load of customers to BT and forgetting to order the commensurate increase in capacity, then telling porkies about it) they've decorated themselves in a lot of mud and that tends to stick.
It's a shame, on paper it's a superb deal. However do you find the idea of 4Mbps occasionally when it works, a couple of hundred kbps at other times if you're connected at all any good?
On a personal note from a couple of people I know the general view of Bulldog is that their engineers don't know really what they are doing as they are recruited on a 'who you know' basis, rather than those that can do the job. Incompetence starts from the top I guess.
I wouldn't mind so much however my DSL uses their network, and at the moment my download speeds on my 2Mbit service are sub-20kB/s and will worsen when people get home from work. Web browsing is like surfing through concrete, packet loss plentiful, and the only high number in my stats is the latency. All this on a product being sold for £70 a month as always on low contention office quality service.
This is why I hate BD, my home connection has been pretty much unusable for over a month now, and impaired for 6 - 8 weeks, though that's me and thousands of other residential and business customers as well. Criminal.
