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Originally Posted by DeadKenny
Oh, and in my experience customer service with Sky (and BT) is a million times better than NTLs.
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Errgggggggghhhhhhh
Sky and their beloved 0870 rip off number have to have single handedly the worst customer service I have ever dealt with! Constantly trying to sell you stuff you dont want, they are cluless, ignorant, arrogant and completely unhelpful, I dont think Sky Customer service ever solved one of my problems, it was always 'well send you an engineer for £60' even for something as simple as rebooting the box. Unless they have improved dramatically recently.
Ive also had a poor time with BT, and ntl arent fantastic but at least your not paying for the privilage!
I think the whole customer service issue is down to personal experience.......for me not one customer service centre I have ever dealt with treats customers with the respect they deserve.........they are all as bad as each other.