i remember the day when i was working at ntl and had to ring through to tech support for some reason, went through the IVR (phone system) and i heard a message where they were trying to put a message abt problems in a certain area and they kept messing it up...usually u then press a button and it erases it and you start again but fr this unlucky guy it didn't work. All you could hear between tries cos f**k this bollox that then the proper message. It made my week when i heard that, the guy who messed it up though got a ticking off
