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Old 26-09-2004, 23:49   #44
Marge
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Join Date: Jun 2003
Age: 58
Posts: 5,566
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Re: NTL definition of FREE

Quote:
Originally Posted by Voodoodan
Hi,

I have had NTL broadband for some time now and decided to opt for the £19.50 family pack, nothing more.

This is what the Hire Agreement form shows:

Family - £29.50
SACM Digital with TV - Free
Add Digi Set Top Box rent - £15.00
(A)FREELineRnt+DTVFam 1yr - minus £9.51
Total Monthly Charges - £34.49

I feel a little bit conned but I'm sure there's small print somewhere about the digital box line rental.....?

Thanks,
Dan.
the add set box rental shouldn't be there, the £15 needs to come off

when an extra box is installed the system picks this up as a "chargeable" box, if this is an additional box for tv then the charge is correct but if you have a cable modem then the charge needs to be removed
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