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Originally Posted by Voodoodan
What makes me sick is why NTL have to 'deceive' us with the £19.50 thing. Why not add the exclusive £9.50 phone line to the price? I am sick at myself for missing the 'PS. You have to pay for the phone line' bit at the bottom of the screen.
I have covered the floor in sick now that I have received a hire agreement form from NTL stating that I also have to pay for the rent of a set top box.
So the nice £19.50 a month I thought I was going to pay just suddenly turned into £34.49 a month.
That took a smile off my face!
Thanks 4 letting me vent....
Dan.
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They can't win either way. They say £19.50 and Sky can compare at £21, but they say £29 and sky start shouting about how they are £8 cheaper (even though you have to pay BT £9.50 a month making the total more).
I thought that any new contract at the mo got telco line rental free for the first 12 months, have a polite conversation with customer service, don't vent your spleen it won't help.
Why £34.49 though, have you added other services?